Improvement Project

This form is intended to be used by participants and/or their designated representatives to provide feedback on how we can improve, award compliments or report dissatisfaction with Devotion Hospice, LLC services.

Any Devotion Hospice, LLC participant or his/her representative may file a grievance with any staff member at any time either in person, by calling 248-581-4000, Fax: 248-524-3922, or in writing to Devotion Hospice, LLC 153 N. Milford Rd, Ste 103 Highland Township, MI 48357

What to expect of the Improve Project process after you submit your
suggestion or complaint:

For suggestions/compliments:
Your suggestion will be reviewed within 30 days by our Executive Director.

For complaints/grievances:
Participants will be informed that their complaint has been received within ten business days of receipt.

Devotion Hospice, LLC will make all accommodations to resolve the issue and send a letter outlining a resolution within 30 calendar days of receipt.

All grievances will be kept confidential and shared with staff only to the extent necessary to investigate and resolve complaint(s).

Devotion Hospice, LLC will continue to provide the participant with all services at the frequency provided in the current plan of care.

Devotion Hospice, LLC will not discriminate against a participant on the grounds that a compliant has been filed.

Find us at

Office Hours

Monday - Friday: 10:00 AM - 4:00 PM

Address: 153 N. Milford Rd, Ste 103 Highland Twp, MI 48357
Phone: 248-581-4000 Fax: 248-524-3922
Email: info@devotionhospicemi.com

AVAILABLE BY PHONE

24 hours per day,

7 days per week